Step By Step Guide To Get Money Back From eBay Scammer

Buying on eBay is extremely safe, so you don't have to be concerned. Unfortunately, if you are a victim of a scam, you will need to consider how to avoid becoming a victim of fraud and obtaining a refund for your eBay orders. This article is written just for eBay buyers, eBay users, and eBay sellers. You'll learn about every fraud that scammers use on eBay, as well as how to prevent them and safeguard your rights. Let's get started now!

Frequent Possibilities Of Scams When Shopping Online

An eBay scammer can be anyone, including a buyer or a seller. When e-commerce sites are just starting to develop, there are still too many problems of technology and network security, leading to many scams. That's why people often feel hesitant when shopping online. Today, on the other hand, online shopping has become a very popular form and is loved for its convenience as well as safe quality and price. Despite this, we, as buyers or sellers, need to be extra careful when joining and becoming users on eBay. Here are the cases of scams you may encounter if you are an eBay user.

Empty Box

When the buyer receives the item, he or she says you shipped an empty box, accusing you of fraud. eBay will request a return, and the buyer will return the empty package to you, keeping the item and the money. Or to ensure the weight of the box is unsuspecting, they can put anything inside. This case is not very popular but it happens.

Non-delivery scam

Despite eBay's refund policy and buyer protection, you should also know that there are some exceptions. eBay to export a list of products not covered by this policy:

• Businesses for sale
• Some categories of business equipment
• Websites for sale
• Real estate
• Vehicles
• Services
• Items sold by Sotheby’s
• Classified ads

Payment outside of eBay

You only can be protected when shopping on eBay’s security systems. So, don’t do any payment outside of eBay. If a negative situation happens, you have to be charged for it. Illegitimate sellers may advertise an item for sale but then request that payment be sent outside of the platform. They may, for example, request cash, a bank transfer, a check, a money order, or even gift cards. Once the scammer has obtained your money through an untraceable method, they will cease communicating with you and will not send the item. eBay will not assist with a transaction that occurred outside of its jurisdiction.

Fake or Counterfeit goods

The disadvantage of buying online is that there is no way to confirm the authenticity of the goods before purchasing them. Scammers are aware of this and will occasionally offer high-quality, brand-name items for sale at a very low price. Unfortunately, the items are cheap because they are counterfeit or 'knock-off' reproductions.

The seller offers private deals outside of eBay

Everyone loves deals that sellers offer and claim that they will give you if shop outside of eBay. But not everyone is aware of the safety or guarantee of shopping outside of eBay. They may believe that by conducting sales offsite, the seller (you) can avoid paying transaction fees.

Feedback extortion

Each transaction provides an opportunity for both buyers and sellers to provide public feedback about the transaction. Trading with accounts that have negative feedback is usually not a good idea. Knowing this, some scammers will purchase from you and then demand that the money be sent via private means so that negative feedback is not left on your account. This is a form of extortion.

Tips For Safe Online Shopping

Check seller’s information, store, brand, review, and rating

Before shopping online, the first priority is to see if the shop is reputable or not, check the seller and store information, read the reviews carefully from previous buyers. Always be suspicious and careful because you can be scammed at any time by a scammer.

Only complement your transaction on eBay

As mentioned above, you should shop and transact on eBay if you are an eBay user. It’s safer and more convenient. eBay is unable to follow up on deals made outside of the platform and is unable to verify communications or agreements made through private channels. Give yourself the best chance of protection by demonstrating to eBay that you acted in good faith.

Track your order number and information

Arrange for signature on delivery if the item is worth more than $750. This helps to protect you against PayPal Seller Protection. Keep in mind that the more proof you can gather, the more secure your transaction will be in the event of a fraudulent dispute.

Compare the price

Sometimes discounts are not good because you can be scammed. So, consider buying an item from reputable sellers. If the prices between other similar items are significantly different, you should suspect it. 

Check the parcel before getting it

Examine the package for any shipping numbers or transaction codes that can be used to confirm that it is yours. If every detail except the name matches, you may choose to open it to ensure that your goods are present.

eBay Money-Back Guarantee Rules

There are some guidelines to follow.

• You'll need to go through the Resolution Center to do so.
• You must wait until the last estimated delivery date (if not received) or until the item is delivered (for Not As Described).
• You only have 30 days to file a dispute after those dates.
• You must return a Not As Described item to the seller, but the seller will cover the cost of return shipping.

How To Get A Refund On eBay

Step 1: Visit the eBay website and log into your account

Step 2: Select “My eBay” on the right corner of your page, you can see a drop-down menu

Step 3: Check “Purchase History”

Step 4: You can pick "Return item" on the right-hand side if you received a faulty or incorrectly described item, in which case you must arrange for the seller to receive the item and issue you a refund.

Step 5: Click "More alternatives" and then "I didn't receive my thing" if you never received your item.

Step 6: Choose “I want a refund” and add the reason, then click “Send request”. Now, wait for the seller to accept your refund request. To know what you need to do after the seller accepts or doesn’t accept your request, read our previous article on refund policy.