A Thorough Review Of River Island Customer Service & Deliver Policy

A Thorough Review Of River Island Customer Service & Deliver Policy

River Island has a store in almost every major shopping center in the United Kingdom. It's no surprise that this company has become as popular as it is today, with its stylish and fashionable clothing and accessories. Many customers have given positive reviews about River Island's product quality, price, and service, but there are also many complaints about customer service. This review of FindCounponHere will focus on giving readers extensive information about this store and collecting reviews from customers and employees.

River Island Delivery Service

Your Order will be delivered to the UK or international address or store that you specify. When you place Your Order, your expected delivery date will be confirmed at checkout. River Island's carriers do not deliver to PO Boxes, airports, hospitals, or prisons. We will also, at our discretion, refuse delivery to any addresses deemed insecure.

Delivery Services

Delivery Time

Locations

UK Next Day Delivery (UK Express delivery)

between 08:00 and 20:00 Monday – Saturday and 10:00 and 17:00 Sunday

All areas except for

  • The Scottish Highlands and Islands
  • The Isle of Wight
  • The Isle of Man,
  • Northern Ireland

UK Nominated Day Delivery

between 08:00 and 20:00 Monday – Saturday and 10:00 and 17:00 Sunday

UK Precise Delivery

schedule up to seven days in advance

available between 08:00 and 20:00 on your chosen day

UK Standard Delivery

within 5 working days Monday - Saturday

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River Island Gift Cards

With a variety of designs to choose from, you can load the gift card with any amount starting at £2/€2. Our gift cards are also available in select Tesco, Sainsbury's, Asda, Morrison's, Boots, WHSmith, Clinton, Wilko, and The Card Factory stores. Gift Cards are redeemable both online and in-store in the United Kingdom, the Republic of Ireland, and the Isle of Man. Do these steps:

  • Choose your favorite River Island gift card
  • Enter delivery and payment information 
  • Review your gift card and pay your order
  • Order completed

To check the River Island Gift Cards, you just enter the 16 digit card number and the pin codes you have received with the card. 

River Island Payment Methods

You can pay for Your Order in a variety of simple and flexible ways. We accept the following:

  • Credit cards from Mastercard and Visa
  • Debit cards from Maestro, Visa, Solo, Electron, and Mastercard
  • American Express credit cards
  • Gift Cards from PayPal
  • Klarna Pay Later in 3 Months (UK billing address only)
  • GiroPay (Germany only)
  • iDeal (the Netherlands only)

River Island Returns And Refunds Policy

Return

Items may be returned within 28 days of delivery or purchase in-store. Items must be clean, unworn, and still have their tags attached. You'll need to have your original receipt or despatch confirmation email handy.

You have three options for returning any unexpected River Island purchases:

- Use our return portal to return your items.

- International returns are billed via the returns portal.

- Returns made through the returns portal are tracked.

When you create a return through the portal, you will be given a returns label. Please use the provided address label; any handwritten address labels will cause delays in your refund and may necessitate the payment of import VAT and customs duty charges. You should have received an email with a 'Track Status' link if you processed your return through our returns portal. To get the most up-to-date tracking information on your return, click on the link. Please keep your proof of postage if you use an untrackable service.

Refund

If you are returning an online order from the Republic of Ireland or from elsewhere in the world, River Island will process your return and issue a refund within 7 days of the parcel arriving at our distribution center.

Refunds will be processed using the original payment method if you return a store purchase or online order to one of our stores. If you do not have your original credit or debit card, your refund will be issued to you on a River Island Refund Card. When you place an order online, they will send you a Refund Confirmation email as soon as the stores issue your refund. After it has been processed, your refund will appear on your statement between 1 and 10 days later.

How To Save Money When Shopping At River Island

Your experience will be greater if you can buy valuable items at a cheaper price than ever. That’s the reason why many people are attracted by the online stores’ big sales and promotions. However, do you know how to save money when shopping online at River Island? Some of you know. Others don’t know about it.

We reveal a tip for you that on findcpouponhere.com, you can get discount vouchers from thousands of online stores, of course including River Island. If your mind finding discount codes and vouchers on the official website of River Island, we can do that for you. These vouchers will expire at a certain time, so use them as soon as possible. Frequently visit the store to update the latest available vouchers. 

Pros And Cons Of Working At River Island

Because we don’t work here, we collected all reviews from the different staff of River Island, and here are the pros and cons, in general, of River Island’s working environment as well as remunerations. 

Pros 

Cons

  • Opportunity to achieve personal objectives
  • A sense of personal appreciation
  • Manager assistance, as well as excellent coworkers
  • Pay more than the minimum wage
  • Free uniforms for employees
  • Employees receive a substantial discount.
  • Load of work that it’s difficult;t for some people to balance between life and work. 
  • The rate is not really relevant to your workload.

Also Read:

>> What Customers Talk About Jeans Bought At River Island - River Island Review

>> River Island Online Stores: Sizing Guide For All Ages

>> Everything To Know About River Island Gift Card - Balance Checker