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Hello Molly is no doubt one of the biggest e-commerce brand out their for us ladies, but they are also quite controversial since they are also some infamous reviews that leave Hello Molly in a bad spot. In this article, we will gather some of the comment customers had left for you to make judgement of your own.
1. What is Hello Molly?
Hello Molly is your go-to destination to find the trendiest fashion. With the belief that girls should have access to dressess and clothing of her dream without breaking bank.
The company has headquarters in Sydney, Australia and offices in Los Angeles and Beijing. Hello Molly was co-founded in 2012 by Ena Hadziselimovic when she was a university student along with her business partner who chooses to remain anonymous. Their signature line of products are dresses and rompers.
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2. Hello Molly's Overall
In general, Hello Molly receives mostly positive reviews from their buyers. On www.productreview.com.au which is a site specialise in rating brands based on customer feedbacks, Hello Molly has over 300 5-star grade and only under 100 reviews from unsastisfied customers, which put them on an average of 4.4/5. Quite impressive for a private e-commerce fashion brand.
However, from the 100 under-5-star comments, the number of 1-star reviews made up for over half of them. Most of these comments said the store is irresponsible with shipping and unclear return policy.
User Mira Z. complains that 'Holly Molly sent my items to the wrong address. No tax invoice for me to follow up. Very incompetent. Not trustworthy at all. Very disappointed. Not good at all. Never' and score them 1 out of 5.
Over at www.trustpilot.com there are also about 450 reviews, of which 76% of them highly praised the brands for their merchandises. Hello Molly also has a high score of 4.2/5 at the site which shown customers are generally pleased.
Still, 16% of the reviews are 1-star, and they appeared to be very upset at the store for the bad experience.
3. Hello Molly's dress quality
Quality seems to Hello Molly's strong point since mose of the reviews score them very high at 4.6/5.
User Janedfav wrote: 'I have about 5 dresses from here and I am NEVER disappointed. They are always true to size, and amazing quality.' and score them 5/5.
Kerry C. also score Hello Molly 5/5 for quality and said 'Gorgeous, cute, sexy dresses'.
On the other hand, user Jaja says 'My daughter brought a dress there for $120 it arrived faulty ripped hem and the best they can do is tell her to send it back for a refund', leaving the score of 1/5.
Nevertheless, there are hardly any bad comments when it comes to the quality of Hello Molly dresses. It appears the store is keeping true to their words.
4. Hello Molly shipping time
The shipping aspect of Hello Molly also received high praise at 4.7/5. Most of the comments say the shipping time is correct as the checkout page has shown.
A verified user named Charlie R. score the shipping 5/5 and said 'These dresses are so well priced. They aren’t cheap quality. Always impressed with the products.'
A customer named Amber not only praise Hello Molly shipping time but also their customer service. She said 'Frankie (a customer service staff) made my return process so quick and easy. A couple of items did not work out for me and I was offered a store refund. I emailed staying I'd prefer a refund to the card I paid with, and Frankie was very efficient in resolving my concern.'
All in all, the store appeared to be quite efficient with their work and most of the orders came within a week. Very impressive.
5. Hello Molly's dress size
Hello Molly understand the struggle at choosing your size very well as they have made a clear size guide for customer.
This leave hardly and unsastisfactory from the customer size since they understand quite well how the size works and the customer service contact is always happy to help.
Famous blog site www.clothedup.com also writes about Hello Molly. In the article, she said out of 20 orders, only 3 didn't fit her and give it 7/10.
6. Hello Molly price point
Although the brand definitely doesn’t have SheIn pricing whose products are famous for incredible price, their quality is still pretty great for their price range. Prices vary, but on average, you can expect to pay:
- $60 – $80 for dresses
- $50 – $60 for tops
- $50 – $60 for bottoms
The number may looks immidating, but Hello Molly always has great discount deal to make sure you can enjoy what they has to offer. You can go check out Hello Molly coupon right now to see what's in store.
7. Is Hello Molly worth it?
Basically, Hello Molly is widely considered to be on a better side than most. They have detailed instruction, reasonable price point, and great quality for it. Nevertheless, we can read all of the review in the world and can only know for sure when we personally become a buyer. After all, an unsastisfied customer would not even left behind a review in anyway - they would just not come back.
Time to decide for yourselves, and let us help you with Hello Molly's coupon that you can use to ease the burden on your wallet. Come and join in the fun before all the codes run out!