Overstock Exchange, Return And Refund Policy
Overstock.com is an online store based in the United States that sells home décor, furniture, bedding, and a variety of other items. We have made the Excess Return policy very clear and easy to comprehend for you. To ensure that you don't lose out on any of your Overstock Furniture And Mattress benefits, you must first understand how the company's return and refund policies work. Let's have a look at it right now!
Overall Information Of Overstock
Overstock.com, Inc. is an American online store based in Midvale, Utah, near Salt Lake City, that specializes in furniture. Overstock.com was created in 1999 by Patrick M. Byrne. Initially, the company only offered surplus and returned products on an online e-commerce marketplace, liquidating the inventories of at least 18 dot-com failures at below-wholesale prices. The company continues to sell closeout stuff such as home decor, furniture, bedding, and a variety of other items, as well as new merchandise.
Overstock is a notorious competitor of Lexington Overstock Warehouse. They both are fast-growing retailers in the market of US. They also promote their influence on the Internet, and social media as well.
Overstock Standard Shipping Information
Overstock is currently giving regular free delivery on all orders delivered to the lower 48 states in the United States. This free shipping offer includes Alaska and Hawaii, P.O. boxes or APO/FPO/DPO addresses, and international orders. Overstock orders take 1-2 business days to arrive in the United States. And, because this delivery information is predicted and estimated, it is up to your location whether you receive your item on time or not. They will ship your order through any of the main mail carriers, such as UPS, FedEx, or the US Postal Service.
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Overstock Standard Return Policy
If the items that you bought don’t come as you expected, you can request a return order. Within 30 days of receiving your goods, you can begin the return process. The item must be brand new or unused, with its original packaging, inserts, and accessories. In rare cases, you will be responsible for the shipping costs if you wish to return an item for personal reasons. If the return is due to an Overstock error or a defective product, Overstock will refund the purchase price as well as delivery charges. Unlike other stores which assist you to send back the return order, Overstock doesn’t deliver your order. You will be charged to pick up your purchase or arrange its delivery by a third party to send it back to the store.
Overstock Oversized Items Return Policy
Most new and unopened big items can be returned within 30 days after delivery. If the item is in new and unused condition, a refund will be provided with all original materials included in the shipping. Similarly, if you refuse a delivery without inspecting it, miss a delivery appointment, and return a non-defective or undamaged product, you will be responsible for the shipping expense.
Note that if the item is not in its original condition upon return to the Overstock warehouse, they can deduct the return shipping price, which can range from $100 to $695 or more (depending on size and weight). In other cases, they will be charged for your return shipping fee.
How To Return An Item To Overstock?
Step 1: Sign in to your account on the website overstock.com first.
Step 2: Go to My Account's Dashboard and click the Orders & Returns tile.
Step 3: Next to the item you wish to return, click Return Item.
Step 4: Fill out the form with your return details. Submit your return by clicking Submit.
Step 5: Select your return label delivery by clicking Get Label. You'll be given three options for getting your return shipping label: Get Mobile Code (no printing required), Print Label, or Email Link.
Step 6: You will receive a return confirmation email from Overstock, which will include a UPS return link and return instructions.
Step 7: Place the item in a box and ship it back to Overstock.
What Is Not Included In Overstock Return Policy?
There is a list of non-returnable and non-refundable products at Overstock. These product categories consist of health and beauty, personal and perishable items, other non-returnable items, non-refundable items, non-returnable if opened, worn, etc. If the products that you bought are on this all-inclusive list, you should consider them carefully and be aware that you will not have any right to return or refund those products.
Overstock Refund Policy
As mentioned above, Overstock will accept your return and refund the full cost of the merchandise for you in case the reasons for the return are their errors. It is expected that it takes four weeks for the refund to come to your bank because of the process of return shipping (up to 14 working days), product inspection at the Overstock return facility (up to 5 working days), and the process of their financial institution (up to 5 working days). Unless you are a Club O member and opting for a Free Return for In-Store Credit, refunds for returns are normally paid back to your original payment method.
Conclusion
In general, the Overstock return policy has up to 30 days return window, it is not difficult for you to make any return and exchange on Overstock. You need to do all the above steps to prepare for your return order. We hope that you get useful information about Overstock as well as its return and refund policy after reading this article. Don’t forget to share your experience with us after shopping at Overstock. Read more articles about any other online stores and get discount codes from those stores at findcouponhere.net. Thank you for your reading time!
